Healthcare and medical organizations
Cybersecurity for healthcare, built around patient care
ACS Cyber provides managed cybersecurity and incident response for healthcare organizations: 24/7 monitoring from our in-house SOC, in-house forensic investigation when something goes wrong, and HIPAA Security Rule readiness support. Start with a free 30-minute consultation, or call our 24/7 incident line if you have an active incident.
- 24/7 security monitoring
- HIPAA Security Rule readiness
- Business Associate Agreements
- In-house forensic investigation
Healthcare risk
The risks we see in healthcare
Medical practices, clinics, specialty groups, and other healthcare organizations hold sensitive patient information and depend on systems that staff need at every hour. That combination makes them an attractive target.
Many incidents do not begin with anything exotic. They begin with a phished password, an unpatched remote-access system, or a vendor connection nobody is watching.
- Ransomware that disrupts clinical operations. Encrypted scheduling, imaging, or records systems can push a practice back to paper and delay care.
- Compromised email exposing PHI. One taken-over mailbox can expose patient conversations, referrals, and attachments, and can be used to phish your partners.
- Third-party and vendor access. Billing services, software vendors, and support teams often hold standing remote access that is rarely reviewed.
- Medical and IoT devices on the network. Imaging systems, monitors, printers, and building devices are often hard to patch and share a network with everything else.
Security that fits clinical workflow
Controls that slow down the front desk or the exam room get bypassed. We plan changes around clinic hours and test them with your staff before they go live.
We sign Business Associate Agreements with healthcare clients. We never ask you to send patient records, passwords, or evidence files through a website.
Have you been compromised?
If ransomware or a data breach has hit your organization, call before you rebuild
Call our 24/7 incident line, and notify your cyber insurer as your policy requires. We contain the threat, find out what happened through in-house forensic investigation, work with your insurer and legal counsel when you authorize it, help restore operations, and then help protect you so it does not happen again.
Patient information involved? See data breach and exposure support. Our investigation helps your counsel establish the facts a HIPAA Breach Notification Rule risk assessment depends on; notification decisions stay with your organization and counsel.
Healthcare incidents we respond to
- Ransomware
- Compromised email with PHI
- Exposed patient data
- Vendor or remote-access breach
- Fraudulent payment requests
How ACS Cyber helps
Services matched to healthcare risk
Each service addresses a specific part of the problem, and one accountable team coordinates all of them.
24/7 monitoring for clinical environments
Our in-house SOC analysts watch endpoints, identities, Microsoft 365, email, and network activity around the clock, and take pre-approved containment actions, such as isolating a device, under rules agreed with you.
Incident response and forensics
If ransomware or an account compromise hits, we help you contain the threat, preserve evidence with documented chain of custody, and plan a controlled recovery.
HIPAA Security Rule readiness
We help you complete a security risk analysis, align safeguards with the Security Rule, remediate gaps, and prepare the documentation that shows your work.
Security leadership without a full-time hire
A virtual CISO gives you a security roadmap, practical policies, vendor-risk reviews, and plain-language reporting for owners, administrators, and boards.
Vulnerability management
Scanning, prioritization, and remediation guidance for servers, workstations, and harder-to-patch devices, with validation once fixes are in place.
Awareness training for clinical and front-desk staff
Short, role-based training and phishing simulations that reflect the messages your team actually receives, from fake patient requests to vendor invoice fraud.
Readiness
What we help you prepare
Practical readiness work that supports your HIPAA Security Rule program, your cyber-insurance application, and your own recovery plans.
- A HIPAA Security Rule risk analysis with a prioritized remediation plan
- An inventory of the systems, devices, and applications that store or process PHI
- Access reviews for staff, former employees, and vendor accounts
- Multi-factor authentication and email security controls for every mailbox
- Backup and recovery plans tested against a ransomware scenario
- An incident response plan with clear roles, contacts, and escalation steps
- Business associate and vendor-risk review documentation
- Accurate answers and supporting evidence for cyber-insurance applications
Getting started
How we start
A clear path from the first conversation to a working security program.
01
Free 30-minute consultation
Talk with a cybersecurity expert about your organization, your systems, and what concerns you most. You leave with a clear next step, whether or not we work together.
02
Assessment
We review your environment, existing controls, vendors, and HIPAA Security Rule obligations to find where the real risk sits, using our risk and compliance approach.
03
Roadmap
You receive a prioritized plan in business language: what to fix first, what each step protects, and which services, if any, fit your needs.
04
Protect and improve
We put monitoring and controls in place, then review trends and progress with you so the program keeps getting stronger.
Questions
Healthcare cybersecurity questions
ACS Cyber provides managed cybersecurity and incident response for medical practices, clinics, and healthcare organizations nationwide. As the MSSP and cybersecurity division of Atlantic Computer Systems, we combine 24/7 monitoring from our in-house SOC with in-house forensic investigation and HIPAA Security Rule readiness support. Dental offices that also need day-to-day IT can get dental IT support from our parent company.
Yes. We sign Business Associate Agreements with healthcare clients. The agreement sets out how any protected health information we may encounter while delivering services is handled.
No. HIPAA obligations stay with your organization, and no outside provider can meet them for you. We help you prepare: a risk analysis, safeguards aligned with the Security Rule, remediation of the gaps we find, and documentation that shows your work. Atlantic Computer Systems, our parent company, also provides HIPAA risk assessments for healthcare practices. Decisions about how HIPAA applies to your organization should involve your legal counsel or compliance advisor.
Call our 24/7 incident line at 1-650-300-7557 and disconnect affected systems from the network, but do not wipe or rebuild anything. We help you isolate affected systems, preserve evidence, and begin a controlled recovery.
Notify your cyber insurer as your policy requires, and do not contact or pay the attackers without your counsel and insurer. We coordinate with them when you authorize it, and our in-house forensic investigation helps establish whether patient information was accessed. See ransomware response for what happens next. To reduce the risk of a repeat, Atlantic Computer Systems, our parent company, offers ransomware protection for healthcare practices.
We focus on what can be done: inventorying them, separating them from the rest of the network, and watching network activity for signs of misuse. Any change to a clinical device is planned with your clinical team and, where needed, the manufacturer.
No. We can work alongside your current IT provider or internal team, adding monitoring, investigation, and guidance while they run day-to-day IT. Atlantic Computer Systems, our parent company, provides managed IT services for healthcare, so when you want it, the fixes we recommend can be carried through in the underlying IT. Learn about Atlantic Computer Systems.
They should not, if they are planned well. We roll out controls such as multi-factor authentication in stages, test them with your team, and schedule changes around clinic hours.
Healthcare security
Protect patient information before the next incident
Start with a free 30-minute consultation. We will talk through your systems, your vendors, and your HIPAA Security Rule obligations, and suggest a practical next step.